We take your privacy seriously - here's how we handle your information
Look, we get it - nobody actually enjoys reading privacy policies. But since we're lawyers dealing with sensitive cross-border matters, we figured you'd want to know exactly how we handle your information.
At Pyrelanthos Legal Services, we've been navigating international trade law and corporate matters for years, and we know that trust is everything. This policy breaks down what data we collect, why we need it, and how we keep it secure.
We collect different types of information depending on how you interact with us:
Here's the straight talk on what we do with your data:
Representing you in trade disputes, drafting contracts, handling M&A transactions, protecting your IP, and managing regulatory compliance matters.
Sending case updates, responding to inquiries, sharing relevant legal developments, and keeping you in the loop about your matters.
Meeting our professional obligations under Canadian law society rules, anti-money laundering regulations, and international legal standards.
Analyzing how our website performs, understanding client needs better, and making our services more effective.
We're pretty protective of your information, but there are times when we need to share it:
Yeah, we use cookies. Here's what you need to know:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Keep the site functioning, remember your session, security purposes | Session/1 year |
| Analytics | Help us understand which pages are useful, where people get stuck | 2 years |
| Functional | Remember your preferences, language settings, that sort of thing | 1 year |
| Marketing | Track effectiveness of our outreach (only with your consent) | 6 months |
You can manage your cookie preferences anytime by clicking the button below or adjusting your browser settings. Just know that disabling essential cookies might break some site functionality.
Security isn't just an IT issue for us - it's a professional obligation. We've invested heavily in keeping your information safe:
End-to-end encryption for communications, AES-256 for stored data
Canadian-based servers with redundant backups and 24/7 monitoring
Multi-factor authentication, role-based access, regular audits
That said, no system is 100% bulletproof. If we ever experience a data breach that affects you, we'll notify you as quickly as possible and tell you exactly what happened and what we're doing about it.
Under Canadian privacy law (PIPEDA) and various international regulations, you've got rights. Here's what you can do:
Request a copy of everything we have about you. We'll get it to you within 30 days.
If something's wrong or outdated, let us know and we'll fix it.
Want us to delete your info? We will, unless we're legally required to keep it (like for active cases or compliance).
You can opt out of certain uses of your data, like marketing communications.
Take your data to another firm. We'll provide it in a common format.
To exercise any of these rights, just email us at counsel@pyrelanthos.info or call (416) 555-0847.
Given that we specialize in cross-border matters, your data might travel internationally. Here's how we handle that:
When we work with co-counsel in the US, EU, Asia, or elsewhere, we ensure they're bound by confidentiality obligations that meet or exceed Canadian standards. We use standard contractual clauses approved by privacy commissioners, and we only transfer what's absolutely necessary for your case.
Some of our service providers (like cloud storage) might have servers in multiple countries. We've vetted them all to ensure they meet privacy standards equivalent to Canadian law.
We don't hang onto your information longer than necessary, but legal ethics rules require us to maintain certain records for specific periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Client files & case documents | 10 years after case closure | Law Society requirements |
| Financial records | 7 years | Tax and accounting regulations |
| Marketing communications | Until you unsubscribe | Your consent |
| Website analytics | 2 years | Business purposes |
| Initial consultations (non-clients) | 3 years | Conflicts checking |
After these periods, we securely delete or anonymize your information. If you're a former client and want us to delete your files sooner, we can discuss it - but we might need to keep some records for regulatory compliance.
If you've got questions about this privacy policy, want to exercise your rights, or have concerns about how we're handling your information, don't hesitate to reach out:
Pyrelanthos Legal Services
1450 Bay Street, Suite 2800, Toronto, ON M5H 2T6, Canada
You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you think we've mishandled your personal information. We'd prefer you come to us first so we can try to make it right, but that's your call.
Privacy laws evolve, and so do our practices. We'll update this policy as needed and notify you of any significant changes. The "Last Updated" date at the top tells you when we last made changes. If you keep using our services after we update the policy, we'll take that as acceptance of the changes.